Daily VA Services Inc.

Contact center and customer support services

Daily VA Services Inc. is a United States company that provides outbound and inbound contact center services, appointment setting and customer support on behalf of its business clients.

What we do

Customer outreach

Licensed agents contact consumers by phone on behalf of our clients to present their programs, answer questions and collect the information the client needs.

Customer care and follow-up

After a call, our agents follow up with the consumer to confirm details, reschedule appointments and send the summaries or documents the consumer asked for.

Retail energy programs

On behalf of licensed retail energy suppliers, we speak with residential consumers about their electricity supply options and process the enrollments they request.

How we contact people

Every call is handled by a live agent who identifies the company and the program at the start of the conversation. We contact consumers whose information was provided to us by our clients or their data partners, and consumers who asked to be contacted. We do not deliver recorded sales messages or automated voice broadcasts, and we screen our calling lists against do-not-contact and suppression records before dialing.

We also send text messages, but only to consumers who gave us permission during a phone call with one of our agents. Those messages are follow-ups to the conversation: summaries, confirmations and requested documents. The rules of that program, including how to stop the messages, are described in our Messaging Terms.

We never sell or share mobile phone numbers.

Consumer phone numbers and the consent we collect are used only to serve that consumer and are never sold, rented or shared with third parties for their own marketing.

Contact us

If you would like us to stop contacting you, call us at the number above or reply STOP to any text message you received from us. We honor the request immediately and add the number to our internal do-not-contact list.