Clear sky — the first call
01
Conversations
Speaking with consumers.
A licensed agent calls, identifies our company at the start of the conversation, explains the supply options available and answers the consumer’s questions.
Daily VA Services Inc. — Customer support for residential consumers
We take careof peopleon the phone.
A United States contact center. Our licensed agents speak with residential consumers by telephone, answer their questions, handle the requests they make and support them afterwards. We are not a lead generator.
01 — About us
About Daily VA Services Inc.
Daily VA Services Inc. is a United States contact center. Our licensed agents speak with residential consumers by telephone, answer their questions, handle the requests they make and follow up with them afterwards. We are not an electricity supplier and we are not a lead generator.
- What we are
- A contact center based in Miami, Florida — not a supplier and not a lead generator
- Who we speak with
- Residential consumers in the United States
- How we reach them
- By telephone, with licensed agents — and one-to-one texts, only with permission
- What we handle
- Consumer questions, the requests they make and the support that follows
About us — Our process
Every conversationhas a purpose.
Human, by design.
Every call is handled by a licensed agent — a real person listening, explaining and helping move the conversation forward.
- 01
Call
A licensed agent calls — and says who we are first.
- 02
Understand
The agent explains the electricity supply options available to that household.
- 03
Answer
Questions answered. The consumer’s requests processed.
- 04
Follow up
Details confirmed and requested documents sent.
- 05
Support
A person on our toll-free line, Monday to Saturday.
Behind everyconversationis a person.
About us — Our principles
People.Process.Purpose.
Three commitments from our Privacy Policy that protect every consumer we speak with.
People
01Consumer information is available only to the agents and supervisors who need it to do their work.
Process
02Each interaction is documented — call outcome, agent notes and proof of consent — for quality, training and compliance.
Purpose
03Information is used only to serve the consumer who provided it, and kept only as long as that service and our legal obligations require.
02 — Services
What we do.
Three lines of work, one way of working: by telephone, with a person on the line.
The same conversation, carried forward
02
Care
Customer care and follow-up.
After a call, our agents follow up with the consumer to confirm details, reschedule appointments and send the summaries or documents the consumer asked for.
Homes in warm afternoon light
03
Energy
Support for residential energy service.
Helping residential consumers review their electricity supply options.
See how it works ↓Services — Residential energy
Making energychoices easierto understand.
We help residential consumers review their electricity supply options. When they ask for it, we complete the enrollment with the licensed supplier they choose — and support them afterwards.
Home
A residential consumer and their electricity supply.
Energy options
The available supply options, explained.
Consumer decision
Enrollment happens only if the consumer asks for it.
Licensed supplier
Only the information needed to enroll is shared with the supplier they chose.
Ongoing support
We keep supporting the consumer after enrollment.
03 — Trust
Trust is partof the process.
How we contact people matters as much as what we say. These are the rules every conversation follows.
- 01
Live agents
No recorded sales messages and no automated voice broadcasts — every call has a person on the line.
- 02
Screening
Calling lists are screened against do-not-contact and suppression records before anyone is dialed.
- 03
Consent
Permission to text is asked for explicitly during a recorded call with a live agent. It is never a condition of any purchase or enrollment.
- 04
One-to-one texts
Written one at a time by the agent who handled the call — a summary, a confirmation or a requested document. No bulk sends, no campaigns, no purchased lists.
- 05
No lead generation
We do not buy, sell or broker consumer leads, and we never send messages on behalf of another company. Every consumer we text spoke with one of our own agents first.
- 06
Privacy
Mobile numbers and consent are never sold, rented or shared with third parties for their own marketing.
Want us to stop? Call +1 888-549-1255, reply STOP to any text, or tell any agent. Requests are honored immediately and the number is added to our internal do-not-contact list, which stops calls as well. Reply HELP for our contact details. Message and data rates may apply.
04 — Contact
Let’s starta conversation.
Tell us what you're trying to solve.
- Phone (toll-free)
- +1 888-549-1255
- Office
- 12928 SW 133rd Ct, Suite C, Miami, FL 33186
- Hours
- Monday to Saturday, 9:30 a.m. – 7:00 p.m. ET